Booking & Cancellation Policy
We thank you for your understanding and cooperation in following our booking and cancellation policy.
Bookings
When making a booking, we appreciate you securing your appointment in advance to ensure availability for your desired time.
Cancellations
Should you need to cancel your appointment, we kindly ask you to do this as soon as possible. This consideration helps other clients who are looking to secure an appointment. Please note that cancellations made within 48 hours of the scheduled appointment time can impact our schedule significantly.
No-Shows
To provide the best service to all our clients, we request that you inform us if you are unable to attend your appointment. Multiple no-shows may affect future bookings.
Exceptions
We understand that accidents happen, people get sick, and emergencies occur. We will do our best to accommodate these rare occasions with grace. Our goal is to be preventive to protect and accommodate our valued clients.